Purpose of this notice
This notice supplements the GENX PROJECTS PTY (LTD) Privacy Policy and describes how personal information submitted to us may be processed in accordance with applicable South African privacy requirements, including the Protection of Personal Information Act, 2013 (POPIA).
Responsible party
For personal information processed through this website and GENX PROJECTS PTY (LTD) business interactions, GENX PROJECTS PTY (LTD) acts as the responsible party where it determines the purpose and means of processing.
Categories of information
Information may include identification and contact details, client account information, correspondence, project requirements, quotation-related information, photographs or files supplied for a project, and technical/security information generated by use of the website.
Purpose of processing
We process information where reasonably necessary to communicate with you, respond to enquiries, manage client accounts, evaluate project requirements, perform or prepare for services requested by you, protect our systems, meet record-keeping requirements and comply with lawful obligations.
Recipients and operators
Where necessary, information may be handled by authorised staff or reputable service providers acting on our behalf, such as hosting, email, backup or professional service providers. Such access should be limited to what is reasonably required for the relevant function.
Security safeguards
GENX PROJECTS PTY (LTD) applies reasonable safeguards appropriate to the nature of the information and the risks involved. Website credentials should be kept confidential, and users should notify us promptly if they believe an account has been compromised.
Data subject requests
You may contact GENX PROJECTS PTY (LTD) to request access to, correction of, or where appropriate deletion of personal information associated with you. We may need to verify your identity before fulfilling a request.
Complaints
If you have concerns about how personal information is handled, please contact GENX PROJECTS PTY (LTD) first so that the matter can be investigated. You may also have the right to approach the applicable South African privacy regulator.
Contact
Use the GENX PROJECTS PTY (LTD) contact page for privacy and POPIA-related enquiries.