1. Introduction
GENX PROJECTS PTY (LTD) respects the privacy of visitors, clients and prospective clients. This policy explains the types of personal information that may be collected through this website, why it is collected, how it may be used and the choices available to you.
2. Information we may collect
Depending on how you use the website, we may collect information that you provide directly, including your name, email address, telephone number, account details, project or quotation information, messages, uploaded documents or photographs, and other information that you choose to submit.
Basic technical information may also be generated when you access the website, such as browser type, device information, approximate network information, pages requested and security-related logs.
3. Why we use personal information
Information may be used to respond to enquiries, create and manage website accounts, provide requested services, prepare or follow up on project discussions, improve website functionality, protect the website from abuse, comply with legal obligations and maintain appropriate business records.
4. Sharing of information
GENX PROJECTS PTY (LTD) does not sell personal information. Information may be disclosed to trusted service providers when reasonably necessary to operate the website or deliver a requested service, or where disclosure is required by law, regulation, court order or another lawful process.
5. Security
Reasonable technical and organisational safeguards are used to reduce the risk of unauthorised access, loss, alteration or misuse. No internet-based system can be guaranteed to be completely secure, and users should avoid submitting unnecessary sensitive information through ordinary website forms.
6. Retention
Personal information is retained only for as long as reasonably required for the purpose for which it was collected, to maintain necessary business records, resolve disputes, enforce agreements or comply with applicable legal obligations.
7. Your choices and rights
Subject to applicable law, you may request access to personal information held about you, ask for inaccurate information to be corrected, object to certain processing, or request deletion where there is no lawful reason to continue retaining the information.
8. Third-party links
The website may contain links to external websites. GENX PROJECTS PTY (LTD) does not control the privacy practices or content of third-party websites and encourages users to review those sites' own policies.
9. Changes to this policy
This policy may be updated when the website, business processes or legal requirements change. The effective date shown above indicates the current version.
10. Contact
Questions or privacy requests can be submitted through the contact page.